Privacy Policy

Last Updated: May 13, 2025

At 2Swap, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website and services. By using 2Swap, you agree to the terms outlined in this policy.

1. Information We Collect

We collect information to provide and improve our services. The types of information we may collect include:

• Personal Information: Name, email address, phone number, and location when you create an account or contact us.
• Swap Information: Details about items you list for swapping, including photos and descriptions.
• Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent.
• Cookies: We use cookies and similar technologies to enhance your experience and analyze site performance.

2. How We Use Your Information

We use your information to:

• Facilitate swapping and connect you with other users in your community.
• Personalize your experience and provide relevant swap recommendations.
• Communicate with you about your account, swaps, or updates.
• Improve our services and develop new features.
• Ensure the security of our platform and prevent fraud.

3. How We Share Your Information

We do not sell your personal information. We may share your data in the following cases:

• With Other Users: Your username, location, and swap details are shared with other users to facilitate trades.
• Service Providers: We work with trusted third parties (e.g., payment processors, analytics providers) who need access to your data to perform services on our behalf.
• Legal Compliance: We may disclose information if required by law or to protect our rights, users, or the public.

4. Cookies and Tracking

We may use cookies to improve your experience. You can manage cookie preferences through your browser settings. Note that disabling cookies may affect certain features of our site.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption and secure servers. However, no system is completely secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.
• Opt out of marketing communications.
• Request data portability.

To exercise these rights, contact us at privacy@2swap.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.

8. Children’s Privacy

2Swap is not intended for users under 13. We do not knowingly collect data from children under 13. If you believe we have such data, please contact us.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of 2Swap constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: privacy@2swap.com.ng